Before placing an order on CheapChemist Shop, please review our return, refund, and cancellation policy to avoid any inconvenience. Understanding these terms ensures a smooth shopping experience.

Return Policy

We take great care in delivering the correct and undamaged medicines. However, if you receive an incorrect or faulty product, please report it immediately.

• Not all medicines are eligible for return. Check the return policy for each item before purchasing.
• Damaged or ineligible products cannot be returned.
• Return requests must be made within 48 hours of receiving the package. Requests beyond this period will not be accepted.
• To initiate a return, contact our support team via phone or email.
• Products must be returned in their original packaging with serial numbers, labels, and barcodes intact.
• Only unused and unopened medicines matching the invoice will be accepted.

Cancellation Policy

CheapChemist Shop reserves the right to cancel orders under certain circumstances, including:

• Unavailability of the requested product.
• Incorrect or incomplete product details.
• Additional verification required but not provided.

Customers can cancel their orders:

• Before shipment: Cancellation requests will be processed without any hassle.
• After shipment: Cancellation is not possible, and the order must be accepted.

Refund Policy

• Refunds are processed only after the returned product is received and passes quality checks.
• The refund amount will be credited to the original payment method. No refunds will be transferred to third-party accounts.
• Refund requests made after two months of cancellation will not be accepted.

Policy Updates

This return, cancellation, and refund policy may change over time. Please review the latest policy before placing an order.

For any further queries, feel free to contact our customer support team.